Returns

Orders cannot be Changed, Modified or Cancelled after Checkout.

 

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. Please Contact You Local Post Office For Assistance In Locating Your Package.

 

We Only Offer Store Credit, We Do Not Issue Refunds or Exchanges.

 

If you are not satisfied with your purchase, simply return the item/s within 14 calendar days. Any returns received past our policy will be rejected. See conditions below.

 

• Items must be returned unworn, unwashed, scent and make up free. This includes smoke, deodorant and perfume scents.
• Original Tags Must be attached (if applicable)
• Shoes must be returned in the original box inside of packaging to avoid damage to the box during shipment.
• ITEMS NOT ELIGIBLE FOR RETURN: Earrings, Bodysuits, Anything Marked Over 25% Off, Black Friday Deals & Cyber Monday Deals.

How to Return:We do not issue prepaid return labels. You are responsible for the return costs. Please include your name and order number on the package. We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit.

Return Address:

Attn: Returns

101 Buxton Loop

Hot Springs, Arkansas 71913

Store Credit:Please allow up to 48 Hours to receive your Store Credit via email. Store Credit is issued less our shipping costs since we offer FREE SHIPPING.

 

 

Damages or Defects:

We must be notified within 48 Hours of any damaged or defective items. Please email shesboujeeboutique@gmail.com, include pictures of the damaged item and packaging. 

 

 

not offer Refunds*

IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, SIMPLY RETURN THE UNUSED ITEM IN ITS ORIGINAL CONDITION WITHIN 14 DAYS OF RECEIVING YOUR PACKAGE AND WE WILL PROVIDE YOU WITH STORE CREDIT, MINUS OUR SHIPPING & HANDLING COSTS.

Returns must be received unwashed, unworn and in new condition. If the item arrives with tags on it, the item must be returned with original tags still attached. Items sent back worn or with makeup stains, deodorant stains, stains of any sort, pet hair, smoke &/or perfume smell will not be accepted.

STORE-WIDE SALES of 25% or more are FINAL SALE as we are trying to move merchandise to make room for new items! Keep this in mind while purchasing during our sales. We will not accept any returns from store-wide sale events.

Damages or Defective Items:
If you receive an item that is damaged or defective we need to be notified within 48 hours for a full refund. Notification past the 2 day return window will not be eligible for a refund.

We reserve the right to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed or are received by us after the return period will be returned to the customer at the customer’s expense. If postage to return the item(s) is not paid within 5 days of receiving return, the item(s) will be donated to the charity of our choice.

Please be sure to include your order number and name on the outside or your return.
We strongly recommend that you insure your return and get proof of delivery in case your package gets lost in transit:

Boujee Boutique 

101 Buxton Loop 

Hot Springs, Arkansas  71913